Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2–3 business days after payment confirmation. You will receive an email notification with your tracking number once your order has shipped.
Note: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
| Region | Method | Estimated Delivery | Rate |
|---|---|---|---|
| United States | Standard Shipping | 5–10 business days | Free |
| European Union (UK, Germany, France, etc.) | Standard Shipping | 10–15 business days | Free |
| Canada & Australia | Standard International | 10–15 business days | $4.99 USD Flat Rate |
| Rest of World | Standard International | 15–25 business days | $6.99 USD Flat Rate |
| Caribbean | Regional Shipping | 15–25 business days | $5.99 USD Flat Rate |
✅ Free Shipping on Orders Over $50 USD / €45 EUR
All orders above this threshold automatically qualify for free shipping at checkout.
Order Tracking
You’ll receive a tracking number within 3 days of dispatch. Tracking information may take 24–48 hours to update.
If you haven’t received tracking details within 5 days of your order, please contact us via our Contact Page or email.
Shipping Locations
We currently ship to most countries worldwide. However, there may be some restrictions for remote areas or due to customs regulations.
Customs, Duties, & Taxes
International orders may be subject to import duties or taxes imposed by your local government. These fees are not included in your order total and are the buyer’s responsibility.
Delivery Delays
While we do our best to meet delivery estimates, unexpected carrier delays (due to customs, weather, or global logistics) can occur.
If your package is delayed more than 7 business days beyond the estimated date, please contact us and we’ll assist you promptly.
Lost or Damaged Packages
If your order is lost or arrives damaged, notify us within 7 days of delivery with your order number and a clear photo. We’ll investigate and offer a replacement or refund where applicable.
Contact Us
If you have any shipping or delivery questions, please contact our support team:
andreajackieboutique@gmail.com